BigFix allows UCSF IT to find, fix and secure devices on the UCSF network. All of these tools help you comply with UCSF's minimum security standards, and keep you, your data, and UCSF safe.Īll computers used for UCSF work or education must have BigFix software installed and be registered, whether they are personally- or University-owned. The suite has everything you need to keep yourself safe, including BigFix for device registration and system management, Symantec Endpoint Protection for anti-virus and anti-malware, Forescout SecureConnector for network access control, device encryption, and endpoint detection and response. UCSF provides a suite of security software for free to all faculty, staff, and students. Macs purchased from retail stores, including Apple retail stores, do not offer this service and those computers do not meet this requirement as some Enterprise management features won't be available for IT to enforce even when manually enrolled to an MDM solution. Our authorized vendor, CDW-G, processes this enlistment directly with Apple prior to shipment. Technology requirements for students: Technology Requirements for Studentsįor Macs intended for UCSF ownership, we require the computer to be enlisted in Apple School Manager for UCSF which helps ensure our enforcement of minimum security standards are sufficiently applied through MDM.Standard computer recommendations for staff.Recommendations for purchasing a computer The UCSF Library also has an in-person help desk in the Tech Commons at the Parnassus Library, room CL240. By using online chat (Monday through Friday, 8 a.m.The UCSF IT Service Desk is available 24 hours a day, 7 days a week. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe. You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy.
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